Related Articles
NetEase Tech Support
Spybot Search & Destroy
CCleaner Instructions
Download these instructions in PDF format
CCleaner
is a freeware system optimization and privacy tool. It removes unused
files from your system - allowing Windows to run faster and freeing up valuable
hard disk space. It also cleans traces of your online activities such as your
Internet history. CCleaner is part of the arsenal of tools that our in-house technicians use to clean computers.
You can
download the latest version or find help for Ccleaner
at http://www.ccleaner.com/. Please note: CCleaner is not a product of NetEase. These instructions are provided for reference only. NetEase will not be responsible for changes to your computer as a result of utilizing this information.
We suggest
you run Ccleaner at least once per week.
Open Ccleaner by double-clicking the icon on your desktop. If you are prompted that a newer version is
available you may download and install the new version prior to continuing at
your own discretion.

Click the
Analyze button. Ccleaner
will scan your computer for any of the items checked. Experienced users may wish to skip this step
and simply click Run Cleaner in the lower right corner.

Clicking
Run Cleaner will begin the cleanup process.

When
prompted click OK to begin deletion of files.

CCleaner Instructions Part 2