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Type Keywords:
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| In the event that problems exist on our network or events on the Internet may have some effect on customers, we will post them here. |
| User Info |
Information intended to alert customers of Internet related problems such as virus alerts and security related items. |
| Network Info |
Network related problems for information only. These items are not considered an immediate problem. |
| Alert |
Critical network related items which may be causing difficulties for customers. |
Report A Problem
If you are experiencing technical difficulties accessing any service on the NetEase network, please e-mail us or call 731-845-5640.
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